Customer Rating:  
Summary: Lots of heat output
Comment: I have had this laptop for over six months now and i am really getting uncomfortable with it. At first I liked the rotating and touch screen, but the laptop produces so much heat that its unbarebale. I can't leave it on my lap for more then 15 minutes. The battery life is very short.
Customer Rating:
Summary: So far, not so good
Comment: I have the tx2110us, purchased from Amazon, and there are quite a few attractive features that first drew me to this laptop/tablet, but after owning it for about 4 months now, I've found myself to be quite unhappy. So I'll go over the good stuff first:
-Lots of RAM
-Large HD
-Touchscreen and supporting software are very cool: software & hardware combination gets you a realistic tablet that is even pressure sensitive (the harder you push on the screen, the thicker the line gets)
-Swivel screen & entertainment hardware make for good portable movie watching
-Built in wireless (a/b/g/n)/bluetooth technology
-Webcam is neat
-Fingerprint scanner works reasonably well (handy way to keep computer secure, although it is pretty finicky at times)
Now onto my gripes and complaints:
First off, yes, the tx2110us does get hot--very hot... Hot to the point of overheating and shutting down completely, even if you're in the middle of something. I've sent my laptop in twice so far (I'm waiting for it to get back after the second time around), and the first time, they said the replaced the motherboard. Didn't work--still overheats. What's worse is they reformatted my HD, so I had to uninstall all the crapware (which there is a ton of by the way). I've changed the power settings as well, which is what the some of the reviewers have suggested, and it still overheats. I can only hope that the geniuses at HP can figure out a way to solve this because it's getting quite annoying...
Speaking of geniuses at HP, once you're tech support escalates into sending your laptop in for repair, they assign you a case manager. He tried calling me twice to get a confirmation that my computer was returned safely, and that was it. I then tried 5 times-- 5 times!!! to get a hold of him to tell him that the problem wasn't fixed. Each time I got someone else who said "oh he's busy right now, I'll send him an email to let him know you called" and I got nothing in return--NOTHING! I got so frustrated and angry.
My recommendation: if you keep this computer on "power saver" setting, delete all the crapware, you may be able to enjoy this computer with it's abundant features... For myself (and I do consider myself somewhat computer savvy), I would like to enjoy the performance characteristics of my laptop without a hitch, & if you're like that, you probably don't want to buy this computer because you'll spend an hour or more getting rid of the crapware & you won't be able to run it at "high performance" because it will overheat and shut down. I can only wait to see what kind of repairs they performed on it this time (which probably won't fix the problem).
Customer Rating:
Summary: Complete Failure
Comment: What a horrible failure, if this was a human, it would be a bum on the streets for not working
- it overheats excessively, will literally burn your lap
- expect blue screen of death 2-5 times per week
- EXTREMELY SLOW
- HEAVY
- Touch Screen inaccurate
- it looks good on paper but acts as if its got half the performance it claims
- Windows Media Center cant be handled and crashes
- its quite loud
- Fingerprint reader needs to read 4 times to understand who you are...
- graphics card is horrible, but as is all on laptops
a bum on the streets if it were human - for not working.
Customer Rating:
Summary: Don't waste time and money on this
Comment: Got a TX2110US model, AMD Dual core X2 with 3 gigs of RAM and the 250 G HDD and boy am thoroughly disappointed with it or what? Should simply have stayed with an Intel based Dual Core. This system produces a lot of heat (will literally burn off your lap, if you hold it as a laptop!) and not to mention the fan noise; far from quiet by any means and only gets a Vista Performance score of 2.4 and you will easily notice how slow it runs when running even simple video editing or Photoshop editing.
Performance scores reported in Vista are below:
Processor calculations per second - 4.8
Memory operations per second - 4.6
Desktop Performance for Windows Aero - 2.8
3D Business and gaming Graphics - 2.4
Disk data transfer rate - 5.2
Vista seems to be worse than Windows ME with its intermittent "Auto restarts" and crashes, leaving one clueless most times. The HP Advisor program is the main culprit most times when it does leave a clue. The tablet drivers don't load up one or 2 out of 10 reboots.
(so much for using the tablet). The SD card reader quit in a month and had to mail the system for repairs. They had to replace the main board and ship back. After shipment arrived, there is a ding on the case! Now going through "Claims". HP customer service really sucks if you think Dell was bad! Do yourself a favor. don't fall a prey to its size and mobility. If you really need mobility, buy yourself a decent PDA. This can't stand upto the high demands of today's applications.
Customer Rating:
Summary: An Excellent Laptop! You won't be disappointed
Comment: I bought the HP tx2120us which was cheaper than buying the same components and features separately. I did a lot of due diligence before buying this laptop. It over performs and I'm extremely happy with this product. I suggest you buy this product.
PROS
- Extremely fast processor (I often have more than 5 programs running at the same time (Word, Excel, Outlook, Firefox, PowerPoint, Abode PDF and Photoshop) with no significant slowing in speed or freezing or crashing)
- Large hard drive space (250 GB)
- Tablet functionality is incredible (it's amazing how well the pen works and recognizes handwriting without training. In fact handwriting is more easily recognized than print. The free addition of One Note greatly enhances the tablet function.)
- Fingerprint scanner (you can scan all 10 fingers if you want despite what some reviews are saying)
- Feature rich (WIFI, bluetooth, 3 USB ports, phone & Ethernet ports, DVD burner, etc)
- Size (The PC is just the right size for me. Not too small that the keyboard is difficult to use or screen hard to read. At the same time, it's not too large or heavy to carry)
- Touchpad. (the pad is award at first but the dimples on the pad make the cursor easier to control)
- Media (remote control, dual head phones and media playback is excellent)
- Eye catcher (while this is not really important, it's definitely feels good when you pull out your laptop and others in the room ooh and ahh)
- Vista 64bit ( I was concerned about Vista because of all the bad things i had heard about it. In addition I was worried about the 64bit version not working with my current hardward and software programs. Vista has been stable, fast and a pleasure to work with. In fact, Office 2007 works much, much better on my laptop than my Windows XP desktop. I only have one program that I could not load on the laptop. That's because the company hasn't written a Vista 64bit version yet but they claim it's on the way)
CONS
- Heat (as you do your research you'll notice everyone talks about how hot the battery gets. They are 100% correct. The base gets so hot that you can't leave it on your lap. I use a magazine or something else to place under the PC. I plan to purchase a cooler.)
- Battery (the battery life if fine for me. But the battery extensions 1 to 2 inches beyond the PC frame. It's a weird design. However, on the plus side the extension works like a handle when using the tablet function and holding the computer in your hand. Especially because the PC bottom is too hot to handle otherwise)
- Screen (the touchscreen has a film on it that dulls the screen somewhat. This a problem for some users, especially in sunlight. It a minor issue for me because the screen can be rotated to practically any position to avoid glare from light. And the screen dullness is minor)
- Pen string (the stylus/pen attaches to the PC via a string (not really a string) that extends well beyond the PC frame. It often catches on things which pulls the pen out of it's socket. It's another design flaw. Please note that you won't lose the pen because it is attached to the PC by the same string that causes the pen to become dislodged).
- Fingerprints (Another minor issue is that the stylist black cover is also a fingerprint magnet.)
- Young look (Another minor issue is for business users the PC looks like it's for the younger non-professional market. I use the PC for business and personal use and don't care about this because I only care about functionality. However, as a fair reviewer I think it should be noted)
On sum, this is an EXCELLENT computer. I originally purchased this laptop for road and travel but I love it so much I use it instead of my desktop. Buy this laptop with confidence."
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