Customer Rating:  
Summary: Defective black cartridge, wasted 3 hours troubleshooting.
Comment: The HP csr is not competent and keep making mistakes.
I want to summarize everything here so you can go through everything in 10mins instead of 3 hours.
If you got blinking lights, try to install only one cartrige to isolate the problem. When you have the working cartridge installed (color or B&W), you can hold the power button and open the printer cover 3 times and you can get a test page.
Let the csr know you have a defective cartridge, the cartridge expiration date is on top of the cartridge, and provide them your info and you need to ship the cartridge and test page back.
Good luck,
Customer Rating:
Summary: Does just what I need....
Comment: This little guy does just what I need. It prints quickly and quietly. This is for my home use, so I don't require huge demands from it. Just one warning, if you are replacing a dead printer with this one, keep your USB printer cord as this didn't come with one. I'm glad I kept everything until this arrived.
Customer Rating:
Summary: Shipped with wrong black cartridge 21
Comment: To get the newest model of HP's Deskjets, I paid Amazon top dollar ($81.99 plus shipping) for this basic printer, model D1560. Upon installing the two cartridges, types 22 (color) and 21 (black), the display on the computer indicated that the black cartridge was defective. I had ordered another one and opened and tried that one. Also defective! After consulting with 3 technicians, we drew the conclusion that there are TWO TYPES OF CARTRIDGE NO. 21: one with a black label and one with a white label. The printer has a sensor that can tell the difference. This model takes both cartridges with white labels, but what was shipped with the unit was the correct color cartridge and the incorrect black one. I bought the correct one locally, although the number of this new model, D1560, is not printed on the box. Apparently, if the box says D1460 (among many other numbers), as my correct cartridge's box does, it is probably the right one for D1560. This is not at all indicated to Amazon's customers in the information on either the printer or the cartridges. I give it a 3-star evaluation due to this HUGE inconvenience and expense. But now with the right cartridge, it works fine (at least on the first page so far).
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